There are two different ways to "sign up" at The Star, and they serve different purposes. To set foot on the gaming floor you'll need a Star Club membership card and a valid photo ID, and you must be at least 18 — that's the venue route. To claim the promoted welcome package, you register an online account instead, a separate process entirely. This page walks through both paths, what each requires, and the points worth knowing before you start.
Playing on the floor at The Star isn't a simple walk-in affair — you'll need a Star Club membership card to game. The card can be set up at the venue itself or online beforehand, and a valid photo ID such as a passport or driver's licence is required, with entry strictly limited to those 18 and over. Membership also opens the door to the loyalty tiers and members-only areas like the Vantage lounge.
Whichever route you take, a few essentials make the process painless.
Registering online to claim the welcome package is a short, linear process.
The two sign-up routes unlock different things, as the comparison shows.
| Aspect | Star Club (Venue) | Online Account |
|---|---|---|
| What it unlocks | Entry to the gaming floor | Online play and the welcome bonus |
| ID requirement | Photo ID at the door | KYC before withdrawal |
| Where to complete | At the venue or online | Online only |
| Main benefit | Loyalty perks and amenities | The welcome package |
Both routes involve a verification step, though they differ in timing. Entry to the venue requires a photo ID and proof you're 18 or older, checked at the door. Online platforms run a KYC check — typically an ID plus a proof-of-address document — before your first withdrawal rather than at sign-up. It's wise to complete that early, since it's a one-time process that exists to protect both you and the operator, and getting it out of the way avoids a hold-up when you want to cash out.
Keep these to hand depending on your route.
A couple of things are worth understanding upfront. Entry and play are strictly 18 and over. The Star is currently operating under the oversight of an independent manager, with its licence suspended — a corporate matter that doesn't restrict ordinary visitors from entering and playing. For online play, offshore platforms sit in a grey area under the Interactive Gambling Act 2001, responsible gambling tools are available to help you stay in control, and accounts generally run in native AUD without conversion costs.
We've reserved a special welcome package just for you — but it won't last long.